Support

Help when you need it.

Find practical answers for PromptBar and Markwise, or email Pixelmere directly. We aim to reply within two working days.

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Markwise

Help with notes folders, Markdown editing, attachments, links and file management.

Markwise support →

Contact support

Tell us what happened.

A little context usually gets you a useful answer faster. There is no automated ticket form and no support account to create.

01

Name the app and version

Include PromptBar or Markwise and the version shown in the app.

02

Include your macOS version

For example, macOS 14.6 or macOS 15.1.

03

Describe the steps

Tell us what you did, what you expected and what happened instead.

04

Add a screenshot if useful

Please remove private note or prompt content before attaching it.

Email Pixelmere

Still need help?

Contact us directly and we will aim to reply within two working days.

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