Our approach
This website is designed with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA in mind. Accessibility is treated as an ongoing part of design, writing and testing rather than a one-off claim.
What the website supports
- Clear semantic headings and landmarks
- Keyboard navigation with visible focus styles
- A skip link to move directly to page content
- Text alternatives for meaningful images
- Responsive layouts that work with browser zoom and smaller screens
- Colours selected for readable contrast
- Reduced motion when requested through system settings
- Expandable support answers built with native browser controls
- Printable privacy and legal pages
Compatibility
The site is intended to work with current versions of major browsers on macOS, iOS, Windows and Android, including common screen readers and keyboard-only navigation. Very old browsers may receive a simpler layout while retaining the content.
Report an accessibility problem
If something prevents you from using this website or accessing support information, email [email protected]. Tell us which page you were using, what you were trying to do and what assistive technology or browser you use, if you are comfortable sharing it.
We aim to acknowledge accessibility feedback within two working days and will provide information in another reasonable format where possible.